We are here to assist you with your queries. Please fill out the form below and we will respond promptly to your message.
Find answers to common questions about our services, policies, and more to help you make informed decisions.
The DPDP Act 2023 received Presidential assent in August 2023. The architecture of obligations consent, notice, rights management, breach reporting, and data fiduciary accountability is already legally settled. Waiting for implementing is a risk posture, not a strategy.. Firms that begin data discovery and consent infrastructure now will not be scrambling when the enforcement clock near end.
ConsenPro angle: Our DSPM (Data Security Posture Management) module runs a discovery pass across your existing infrastructure without requiring architectural changes. You get a data map and risk score before you make a single compliance commitment. That’s a very low-cost way to understand your real exposure today.
Penalties under the Act are tiered and go up to ₹250 crore per instance of breach, with higher penalties for significant data fiduciaries. Unlike GDPR which uses percentage-of-turnover, DPDP uses fixed caps. The Data Protection Board will adjudicate complaints and can impose financial penalties, direct remediation, and in egregious cases, recommend suspension of data processing operations. The enforcement regime is not yet operationalized but the penalties are substantive enough to constitute material financial risk for any publicly listed BFSI entity.
ConsenPro angle: Our Regulator-Ready audit log suite is designed specifically to support the Board adjudication process tamper-proof consent records, timestamped grievance trails, and exportable DPIA/RoPA reports that your legal team can present directly.
Almost certainly not in their current form. The DPDP Act requires consent to be free, specific, informed, unambiguous, and given through clear affirmative action for each stated purpose separately. Bundled, preticked, or omnibus consent clauses buried in T&Cs do not meet this standard. Beyond capture, you also need: a timestamped, auditable log of what version of the notice was shown and what the user agreed to; a functional mechanism for granular withdrawal; a propagation system that actually stops data processing downstream when consent is withdrawn; and a grievance redressal workflow with tracked SLAs. A checkbox without the supporting infrastructure behind it is a liability, not a compliance posture.
This is one of the most operationally challenging questions under DPDP. For legacy data collected before the Act, organizations will need to either: (a) rely on a legitimate use basis where it exists (e.g., KYC collected under PMLA has a statutory basis); or (b) re-seek consent through a fresh notice-and-consent flow. The reconsent campaign itself requires a documented notification to users. For large books of customers (NBFCs, banks with millions of borrowers), this is a significant operational exercise that needs to be sequenced carefully.
Section 9 of the DPDP rules mandates Purpose Limitation data collected for one stated purpose cannot be reused for a different purpose without fresh consent or a valid lawful basis. This directly impacts cross-sell engines, behavioral scoring models, and marketing analytics that routinely repurpose transactional or onboarding data. If a customer consented to data collection for loan processing, using that data to power a credit card propensity model without additional consent is a violation. The practical fix is not to stop analytics it is to ensure your consent notices are purpose-specific and your data flows are mapped so that repurposing triggers a consent check rather than a silent data pull.
A data catalogue is a starting point, not a RoPA (Record of Processing Activities). A RoPA requires you to document not just what data exists, but the legal basis for processing it, the purpose, the retention period, the third parties it is shared with, and the security measures applied. Most data catalogues in BFSI are asset inventories built for engineering purposes they capture schema and lineage but not consent basis, data principal category, or cross-border transfer flags. The gap is usually large. Additionally, a RoPA is a living document; it needs to reflect real-time changes to data flows, not a quarterly snapshot.
This is a legitimate and commonly raised objection. Legacy CBS platforms (Finacle, Flexcube, BaNCS) are not API-first and have limited integration surface area. However, DPDP compliance does not require real-time write access to your CBS it requires the ability to read, classify, and map the personal data fields within it, and to receive triggered events when consent changes occur. This can be done through read-replica scanning, batch API extraction, or middleware event-bus integration depending on your architecture. The critical design principle is that the compliance layer should be additive, not a rip-and-replace.
A Data Protection Impact Assessment (DPIA) is a structured risk assessment of a data processing activity, evaluating the nature, scope, context, and purpose of processing against potential harm to data principals. Under DPDP, DPIAs are mandatory for Significant Data Fiduciaries (SDFs) a category the government will notify, expected to include large banks, insurers, and major NBFCs. Even for non-SDFs, DPIAs are best practice for any high-risk processing activity such as automated credit decisioning, biometric authentication, or profiling at scale. Regulators globally treat the existence of a DPIA as evidence of good faith compliance, and its absence as an aggravating factor in enforcement.
No, and the gap is material. RBI’s data localization framework governs where payment data is stored. The IT Act Section 43A creates liability for negligent data protection but does not create a rights-based framework. DPDP adds an entirely new layer: individual consent rights, purpose limitation, grievance redressal SLAs, breach notification timelines, and a dedicated regulatory body with adjudication powers. These are not redundant with existing RBI or SEBI obligations they are additive. If anything, BFSI firms should expect DPDP obligations to be enforced in conjunction with existing sectoral regulators, not instead of them.